Conde Nast Traveler Concierge.com

« Flying With A Toddler? How Not To Get Kicked Off A Plane | Main | Group Tours to Korea »

July 18, 2007

Surprise Fee For Redeeming Miles

Quantas_airways_3 by Wendy Perrin

Attention, collectors of American Express Membership Rewards points: It's cheaper to use your miles for tickets on foreign airlines than on U.S. airlines.

A few weeks ago I exchanged 15,000 of my Membership Rewards points for Continental miles so I could beef up my Continental account enough to buy a free ticket.  When my AmEx bill arrived, I noticed an odd charge: a "Membership Rewards airline tax offset fee."  Huh?  What's that? 

I called the Membership Rewards toll-free number, and the rep who answered said that when you transfer your points to a U.S. airline, you must pay a "federal excise tax fee" of 50 cents per thousand miles you transfer. So let's say you want to redeem 60,000 miles for a flight: You'll need to pay $30. That's on top of the annual $75 Membership Rewards program fee. Yikes!

Now, I realize $30 is not going to bankrupt anyone, but it's not the cost that grates:  It's the fact that (1) AmEx did not warn of the fee amount in advance, and (2) I've cashed in a gazillion miles in my life -- miles racked up through airline frequent-flier programs and airline-affilliated credit cards -- and never before have I had to pay such a fee. (All I've had to pay was a "September 11 security fee" of $2.50 per segment, $10 max). This was my first time cashing in Membership Rewards points, though (it's the program I use least). Given the steep annual fee, I doubt I'll be using it much longer. There are too many cheaper ways to buy airline tickets with miles.

Note to all you readers who are frequent-flier afficionados and/or Membership Rewards fans:  Am I missing something here?  Am I giving up on the program too easily?  Or do you agree that 50 cents per thousand miles is out-of-hand?

The moral of the story: Use Membership Rewards points to buy tickets on foreign airlines and you can avoid the "federal excise tax fee" (or so the toll-free-number rep said).  The best foreign airlines participating in the program are Singapore, Cathay Pacific, Virgin Atlantic, Qantas (pictured at top), and ANA.

Comments

Doesn't American Express offer cards now that have fee-free access to that rewards program? I know I was looking at applying for their Blue card, because there was no annual fee and you earned rewards points in that Membership Rewards program and they say there is no fee to join it.

But who knows. Credit cards are full of fine print and hidden charges. It may appear to be free and that's not the case. LOL

Wendy, very sorry for the surprise and Membership Rewards is not the only one. Actually Diners Club Rewards also incorrectly adds a fee when transferring their points into airline miles. Oh, there's others of those scoundrels - most if not all the car rental companies and the telephone companies still giving out miles do the same, they just charge this "federal excise tax" up front (check your car rental receipt the next time you rent and earn miles).

They can all add whatever fees they feel are necessary to run their business and I don't think we have a problem with that, but what i hate is the blatant lie when they try and convince you that it's a government fee they are collecting Semantics aside, there is a federal excise fee of 7.5% when companies or businesses here in the U.S. buy miles from the airlines. But, this fee is not directed toward the member or the passenger ? the government has not and is not instructing Membership Rewards to collect this fee on their behalf. There are plenty of other federal taxes on things that partners of frequent flyer programs pay, but they have yet (holding a big breath ...) to pass them along in the name of the government. For instance, American Express as well pays federal corporate income tax. Do they break that out and convince us that we have to help pay for that as well.

In doing so, it just tarnishes their reputation, as many other partners such as hotel programs and even other credit card companies such as Chase and Citi have yet to add this tax into our ability to earn frequent flyer miles.

It is a bummer? Not really, heck if getting a free ticket cost you $30-50 in fees, that's still a lot better value in my book that having to pay $453 for a real ticket. We all understand the need to run a business and control costs, etc. What we don't understand is why some choose to play semantic games like "this is a federal excise tax". Wrap it all into the cost of doing business but quit playing the offset blame game.

Oh, and a few more things. Membership Rewards first introduced this transfer fee in March 2004, following by more than a year, the same action by Diners Club. Car rental companies started in the 90s. And finally, if this is really a 7.5% federal excise tax, then it gives you a real insight as to what your miles are actually worth, or at least what the cost is to Membership Rewards - in this case, roughly .0666 cents per mile, just over a half penny per mile.

And one last comment. This tax on selling miles is in place no matter what purpose you choose to use your miles for. For instance you were transferring points from Membership Rewards to OnePass for the sole purpose to bid your miles on some of the great 20th Anniversary auction items they have going right now. Yes, even if those miles were used for Yankee baseball tickets or the Samsung Home Theatre system, the tax would still be charged even though the miles were not being used for air transportation. Supposedly this money is going toward the infrastructure of airports and every one of us has to decide if we've seen any improvement. The mileage excise tax actually started in 1998 and here's some of the early numbers as to what the government collected from partners from the sale of miles:
1998 $141 mil
1999 $149 mil
2000 $159 mil
2001 $150 mil
2002 $152 mil

Pretty good move by the gov, huh? I certainly don't mind the tax, I would just like to be guaranteed it's going toward the actual purpose, and that is a better airport infrastructure.

Randy Petersen

Amex and Diners Club both charge the fees. They both used to pay the tax themselves, and they're technically not passing along the exact tax amount but rather charging a fee intended to recoup their tax expense.

Larger point transfers are better values because the fee is capped.

The fee also does not apply to hotel points -- just airlines.

Note that Qantas is NOT a points transfer partner -- points can be redeemed for travel certificates. And Cathay Pacific is not a U.S. Membership Rewards partner at all.

You can always transfer your points to a non-US program such as ANA or Air Canada and use the points to book travel on their partners, in this case United or USAirways. But you are bound by that international program's rules... eg both ANA and Air Canada in many cases require more points to redeem for an itinerary than United requires of its own members... rules (miles expiration, stopovers, etc) may differ.. and so will taxes. You might save on transfer fees, but get hit hard on international taxes that the domestic program might have covered.

The better advice, though, is to ditch Membership Rewards for the American Express co-branded card with Starwood Preferred Guest... it has more transfer partners, they don't charge the fee on points transfers at all, and there are transfer bonuses built into the program (plus the wonderful 1:2 redemption rate + bonus with LanPass, a oneworld program).

click to post a comment >
Timely and practical travel advice and insights from Condé Nast Traveler's consumer news editor Wendy Perrin. 
Freebies forbidden here! As a Condé Nast Traveler staffer, I accept no payments, gifts, or free/discounted services or products from any travel company. Learn more.
Got a travel question? Visit the Ask Wendy page to post your query and I'll do my best to answer it promptly.
Air Fares and Routes
Air Fare Search
Airline Seat Pros and Cons
Bathrooms Worldwide
Business Travel Advice
ChowHound
Currency Converter
Doctors Overseas
English Newspapers Worldwide
European Hotels
European Road Signs
Flight Arrival Times
Frequent-Flier Mileage Advice
Holidays Around the World
Hotel User Reviews
Priceline Bidding Advice
Travel Health Advice
Arthur Frommer Online
Boarding Area
BootsnAll Travel
Cheapest Destinations (Tim Leffel)
Consumerist
The Cranky Flier
The Cruise Log
The Daily Traveler
Don's Place (Don George)
Ed Perkins (Smarter Travel)
Elliott (Chris Elliott)
Family Travel: See The World With Your Kids
Flyertalk
Freakonomics
Gadling
The Gate
Globorati
Peter Greenberg
Gridskipper
HotelChatter
Hotel Hotsheet
Jaunted
Joe Sent Me (Joe Brancatelli)
Joe Sharkey At Large
Johnny Jet
Killing Batteries
Lonely Planet Travel Blog
The Middle Seat (Scott McCartney)
Rick Steves: Blog Gone Europe
Seat2B (Joe Brancatelli)
This Just In
Today in the Sky
TravBuddy
Treehugger
Upgrade: Travel Better
Vagabonding (Rolf Potts)
Vagabondish
Viator Travel Blog
View From the Wing
WorldHum
Published in June 2008. Prices and other information were accurate at press time, but are subject to change. Please confirm details with individual establishments before planning your trip.
Traveler Magazine

My Concierge

My Concierge.com

Planning a trip? Start here
  • Save the information you find while researching your next vacation
  • Create a Trip Plan with your favorite hotels, restaurants, and more
  • Upload and share photos with fellow travelers
Join Now Learn More ›

Already a member? Sign In

Advertisement

Advertisement

Mobile Alerts: Save our travel info to your cell
Submit
Concierge Mobile: Save our travel info to your mobile

Get the latest destinations picks, hot hotel lists, travel deals and blog posts automatically added to your newsreader or your personalized homepage.

Special Advertisement

Contests & Sweepstakes