June 30, 2010
Can Airlines That Cut Service and Amenities Survive? Richard Branson Doubts It
"Why does your airline continue to provide excellent customer service and amenities, when that's the first thing everyone else cuts?" -- Caroline
Congrats, Caroline. You've earned runner-up status in our "Dream Up Your Best Question for Richard Branson" Contest. I asked your question of
Richard onboard Virgin America's inaugural international flight
yesterday. Click on the video to hear his answer. For the sake of the
traveling public, I hope the heads of other U.S. airlines click on the
video too.
Tune in tomorrow, when we announce the next runner-up question and share Richard's answer.
Watch more from the Richard Branson interview:
If Richard Branson Were to Launch Virgin Time Travel...
Branson Says He'll "Seriously Consider" Launching a Fourth Airline Alliance
Branson Wants Virgin America to Fly to the Caribbean
Bigger Isn't Always Better, Says Richard Branson
Is it Possible to Own Airlines and Save the Environment at the Same Time?
Imagine There's No Carbon Footprint
Richard Branson Plans to Make Planes Go at Rocket Speed
Can Airlines That Cut Service and Amenities Survive?
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I never received excellent customer service when I needed it, even though I`ve been a solver member for over 10 years!!!!!!!!!!!!
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