The winners of Conde Nast Traveler Magazine's Behind-the-Scenes Hot List Experience at DB Bistro Moderne in Manhattan, April 17, 2008.

by Wendy Perrin

Three great travel tips came out of my lunch earlier today with Mike and Paula Hlastala, the charismatic and incredibly nice Seattle couple who bid for, and won, this year's Behind-the-Scenes Hot List Experience. The Hot List Experience is a trip to New York City that includes two nights in your choice of Hot List hotel (one of the properties on the magazine's annual Hot List in our May issue), dinner at your choice of Hot Table, entry to the magazine's Hot List party happening tonight at Mansion--including access to the party's VIP area, where the celebs hang out--and lunch with yours truly. 

The hotel Paula and Mike chose? A new Kimpton property called 70 Park Avenue in Murray Hill, where they checked in earlier today. The restaurant they chose for dinner tomorrow night? Market Table in Greenwich Village. As for lunch with me today, we chowed down on chef Daniel Boulud's signature $32 hamburgers--sirloin burgers, actually, filled with braised short ribs, foie gras, and black truffle--at his not-so-new but still hot (and close to my office) midtown bistro.

Of course, I had to ask Mike, who runs a Seattle real estate development firm called Othello Partners, and Paula, the stay-at-home mother of their two children who plans all the family trips, what travel secrets they've gleaned so far during this New York City jaunt. Three excellent tips came up:

1. Flying JetBlue? Get one of the seats up front with extra legroom.
The magazine paid $25 extra per flight so that Mike could get one of JetBlue's Even More Legroom seats, with a pitch of 38 inches. On some flights these seats cost only $10 extra. Mike says they're well worth it: He's six feet six, and the extra legroom is the reason he was able to sleep on his red-eye last night. (Paula flew into town a couple of days earlier.)

Read on for the two other tips.

The last time the kids and I flew to Europe our seats were no great shakes, but they suited our particular needs just fine. I was even able to get a little work done on my laptop!

by Wendy Perrin

A great question came in from loyal reader Lori B. re: the SeatGuru vs. SeatExpert debate:

"Isn't the real question this: Is it even possible to get a good seat on an aircraft these days?  The airlines are 'saving' so many of their best seats for their preferred flyers, that for the infrequent flyer your choice is often the best of the worst. I have found that often you can change to those saved seats on the day of departure, but this works best if you have just one or two people to rearrange."

I too have found that you can often switch to a better seat on the day of departure. Two strategies I use:

(1) Ask the gate agent if an exit-row seat is available. These are typically assigned at the gate rather than in advance.
When I flew to Boston on Continental last week, I ended up in what I consider to be the best seat on the plane: an aisle seat in the emergency-exit row -- which meant I had extra legroom. It's definitely not frequent-flier status that got me there, though, since I have zero status with Continental.  I got there because when I arrived at the gate I asked the gate agent if an exit-row seat was available.

(2) Ask the gate agent if he/she can please move you to a seat next to an empty seat.
I find it helps when I point to my laptop and say that I'm desperate to get work done on the flight and having the extra elbow room would help a lot.  (Everyone knows how tough it is to type on a laptop in coach when the passenger in front of you has reclined his seat right into your computer.  With an empty seat next to me I can position my laptop on the traytable next door).

You're right, Lori, it's tough to switch seats when you've got more than one or two people. Tomorrow night, when Tim and the boys and I fly to Spain, there's no way we'll be able to move: Children aren't allowed in exit rows, and the plane is packed.

Note to anyone who thinks flying to Spain sounds like a cool way to spend Valentine's Day:  Both my 4- and 5-year-old have an ear infection and head cold (for which they are on antibiotics). One of my fave hotel blogs, Kitty Bean Yancey's Hotel Hotsheet, reports that, according to a survey of 1,000 U.S. women, the Valentine's gift they'd like most is a trip.  Clearly they didn't survey me.

Before I stock up on Children's Sudafed and bubble gum, anyone got any tried-and-true tips for lessening congested children's ear pain on flights?

Here you see the aircraft I'm flying to Spain on Thursday. I'll report back on which site, SeatExpert or SeatGuru, provided the most accurate info about my seat.

by Wendy Perrin

Regular readers of this blog know that I've always recommended checking out SeatGuru when making airline reservations to ensure you land in the best seat (or at least avoid the worst seats) on the aircraft you're planning to fly. Now, thanks to trusted savvy traveler Gary Leff over at View from the Wing, I've just learned about SeatExpert -- a similar online tool that Gary says has recently proven to be a more accurate source of airline seat information. Clearly the smart thing to do before accepting a seat assignment these days is to check both sites first. Which is what I've just done for the coach seats that my family and I will be sitting in en route to Madrid later this week.

I'd love to hear from anyone who's had recent experiences -- good or bad -- with SeatGuru and/or SeatExpert. Just click on "Comments" below.

Save money on fares to Europe by flying through Dublin International Airport.

By Wendy Perrin

On Monday I shared some of the top 30 travel secrets compiled by yours truly for our 20th Anniversary issue. Here are a few more tips that have garnered the most thank-yous from Conde Nast Traveler readers over the years.

Which are the best days to fly for a long weekend?
Taking two days off work? You'll find cheaper fares and greater seat availability if you fly on a Saturday and return on a Tuesday, instead of going from Thursday to Sunday or Friday to Monday.

How do you bypass the airline phone tree and speak to someone who can actually help?
If a family member has elite frequent-flier status with the airline, use his or her special elite phone number (as well as frequent-flier number and PIN). If not, press the number for booking international flights.

Want to save hundreds of dollars on an international flight?
Find out if it's a code share. When a U.S. airline and its foreign partner both sell seats on the same flight (making it a code share), one carrier's fares could be substantially lower, so check prices on both. The same seat on the same New York-Hong Kong flight could cost hundreds of dollars less through Cathay Pacific than through American Airlines.

More strategies for international flights after the jump.

ITA Software is a great tool for finding the lowest airfares.

By Wendy Perrin

Here are a few of my favorite travel secrets, collected for our 20th Anniversary issue. These are the tips  that have garnered me the most thank-yous from Conde Nast Traveler readers over the years.

How do you get the lowest airfare?
ITA Software provides the most comprehensive and least biased list of fare and route options. Find out which airline offers the best itinerary for the lowest price, then go to that carrier's Web site to book. Itasoftware does not list flights on foreign low-cost airlines, however, so to find out which fly where, use WhichBudget or WeGoLo.

How do you get the best seat in coach?
Before accepting an airline seat assignment, go to SeatGuru and look up the aircraft you're flying. Seatguru will tell you which seats offer extra leg or elbow room and which to avoid -- such as those that don't recline, have immovable armrests, or have an obstructed view of the movie screen.

How can you snag mileage-award seats to your destination?
Lo and behold, there is someone who can help: LaDonna Epler, who used to work for the now-defunct AwardPlanner, knows the tricks and strategies for redeeming miles to get you where you want to go -- by, say, flying on partner airlines or alternate routes you haven't thought of. E-mail her at ladonna.epler@yahoo.com. Another option: Call the carrier you have your miles with immediately after midnight in the time zone where it has its U.S. headquarters. Typically, award reservations expire if they're not ticketed by midnight, so you can possibly nab the seats that someone else has just forfeited.

Which credit card allows you to collect the most miles you can actually use?
The Starwood AmEx card lets you redeem your miles on any of 30 airlines (including every major U.S. carrier) and earns you the equivalent of 1.25 miles per dollar spent: AmEx gives you one point per dollar, but when you redeem points for miles, Starwood throws in an extra 5,000 points for each 20,000 you redeem.

What's the easiest way to earn miles?
Do your online shopping via airline Web sites. Continental, Delta, and other carriers link their sites to an enormous range of stores -- such as Land's End, Staples, and Barnes & Noble -- where you can earn up to ten miles per dollar spent.

Stay tuned for more top travel secrets over the next couple of weeks!

by Stephan Wilkinson

I'm delighted to see, in a Wall Street Journal gadgets-galore article on August 17, that a device called Knee Defender, a rubber clamp that an airline passenger can use to prevent the seat in front of him or her from being reclined, has been banned by American Airlines. Continental has the same policy, and I wouldn't be surprised if other carriers have forbidden it as well.

I remember when a friend first told me about this miserable device several years ago. She'd just come back from a long coach trip, during which the passenger in front of her uncomfortably reclined his seat into what she considered to be her space, and she planned to buy a Knee Defender. I told her that if anybody ever jammed my recliner with one, I'd simply get up, pull it off my seat back (it is my seat, after all), where it fits onto a tray-table arm in a way that blocks movement of the reclining mechanism, and pocket the thing. Let the user try to get it back.

The debate continues . . .

This seat works just fine and turns into a bed, but if it didn't, would you be happy flying to Hong Kong in the "fully upright and locked position"?
Photo: United Air Lines

by Stephan Wilkinson 

Question from reader Mstein:

"What is reasonable compensation for business-class seats that don't work properly? This has happened to us twice on United flights from Los Angeles to Europe; we have mentioned it to the flight attendants but have never done anything further about it."

That's an interesting question. None of us (well, at least I hope none of us) would make a federal case of an inop coach-class reading light, but in an era when increasing numbers of airlines are advertising upmarket seats that show 500 DVD films, provide a laptop power source, unroll instant stock quotes, give motorized Shiatsu massages, and at the touch of a button turn into a motel mini-suite, what do you do when you discover, 15 minutes into an 18-hour flight to Australia, that your flying Barcalounger is missing one or more of its much-ballyhooed functions?

We asked Matthew Bennett, who runs FlightBliss.com, a Web site that provides travel-strategy and consumer information for first- and business-class flyers, and here's what he said:

Charlie (then 3), Doug (not yet 2), and me on a transatlantic flight 2 years ago. Note the Sit 'n' Stroll car seat that Doug is sleeping in.

by Wendy Perrin

Last week we learned about the mom and tot who were booted off a plane after the aircraft's flight attendant objected to the 19-month-old's behavior:  He kept saying, "Bye-bye, plane" during the flight safety instructions and preparations for takeoff.  The mom, Kate Penland, says the flight attendant suggested giving her son Benadryl to quiet him down. "I'm not going to drug my child so you have a pleasant flight," responded Penland.  The flight attendant then told the captain that Penland had threatened her.  He returned the plane to the gate, and Penland and her son were forced to disembark, even though by then the boy was sound asleep.

The incident has stirred up passionate opinions.  There are nearly 2,000 comments about it on MSNBC.com, and loyal Perrin Post readers have added their two cents to Stephan's post "Bozo Flight Attendant Tosses A Toddler." 

I've got far too many unanswered questions about this incident to opine on who was right and who was wrong, but I can tell you, as a mother of two preschool boys who were toddlers not long ago (they are now 5 and 3), that there are steps Penland could have taken that likely would have prevented the entire unhappy incident in the first place.

My tips for any parent taking to the skies with an active or fussy (in other words, normal) toddler this summer, when planes are so packed and delays so rampant:

1. Buy your child his own seat on the plane.
Kids under age two can fly for free if they sit in a parent's lap, but most of the one-year-old boys I've observed on planes are far too squirmy to sit happily on a lap in the close confines of an aircraft for a prolonged length of time. In Diane Sawyer's interview with Penland and her son, Garren, on Good Morning America, Garren was "fussy" (Penland's term), wriggling free from her lap, kicking, climbing onto the coffee table, and being such a busy wiggleworm (normal for a child that age) that he was removed from the set by co-anchor Chris Cuomo. Penland told Sawyer that Garren's behavior on the show was similar to how it had been on the plane before they were kicked off. This tells me he would have been better off in his own seat.  Once my own sons turned six months old, I found I had absolutely no choice but to buy them their own seats.  The reasons for strapping a toddler into his own seat:

Singapore Airlines' coach seats have extra knee and leg room, a 10.6-inch
personal screen, and hundreds of movie, TV-show, game, and music options
plus an in-seat power supply and USB port.  

by Wendy Perrin

Headed overseas this summer and want to enjoy the comfiest flight possible?  Pick the highest-rated airline that flies your route. Sometimes it may even be your cheapest option.

An article in yesterday's New York Times recommended choosing relatively empty planes that fly your route -- say, Air India from Los Angeles to Frankfurt, Germany; Air Tahiti Nui from J.F.K. to Paris; Delta from J.F.K. to Pisa, Italy -- but left out essential advice:  Avoid planes with poor-quality coach seats!  What good is an empty seat next to you if you can't get any shut-eye because your chair is twisting your lower back and neck into contortions?

Yes, by all means choose Asian and Pacific Rim carriers that fly unexpected non-Pacific routes, but be sure to differentiate among these airlines and choose those with the best coach seats and service!  Air India and Delta seats pale in comparison with those on, say, Singapore Airlines (rated #1 in the world), which flies from J.F.K. to Frankfurt; Emirates (rated #2), which flies from Houston to London; Cathay Pacific (rated #3), which flies from J.F.K. to Vancouver; Malaysia Airlines (rated #8), which flies from Newark to Stockholm.

Comfort aids for overnight airline travel in (yikes!) coach.

by Wendy Perrin

Question from reader John Held:

"We read with interest your April Perrin Report, as my wife and I are flying to South Africa via London in May.  Do you suggest that we use the Self-Inflating Seat Cushion with the First Class Sleeper on our two overnight flight segments?  The sketch in your April issue seems to show both products being used.  The Magellan's web site also shows an Inflatable Leg Rest.  Is this product usable with the other two products?  Thank you."

I'm so glad you asked, and I'm sorry if the illustration (shown above) was confusing. First of all, you would not want to use the Self-Inflating Seat Cushion and the First Class Sleeper simulaneously!  Second, the only way I'm comfortable using the First Class Sleeper, I've found, is if my legs are propped up, BUT it's not clear that the leg rest you've found will work well with it. The extent to which each of these pillows will work for you, and work well in combination with the other pillows, depends on the shape/length of your body and legs, as well as the shape/design of the airplane seat you'll be sitting in, and, most unfortunately, it's very hard to predict until you're actually sitting on the plane.

The economy cabin of the future? Maybe.
Photo: IAGblog.com

By Brook Wilkinson

Word on the street (or in the British press, at least) is that at least 10 airlines are considering a new economy-class seating configuration, shown above, which has just been unveiled at the Aircraft Interiors Expo in Hamburg, Germany. Alternating the direction of each seat means that airlines could fit an extra seat into each row on a 777 without giving up any legroom. Evan Blass over at Engadget claims that this arrangement will "force you to sit nearly eye-to-eye with your neighbor," but the rendering above doesn't look any worse than what we all deal with in cattle class today. The way I see it, there are six factors at play here, none of which point to huge benefits for the consumer (unless you count the fact that squeezing even more bodies into the bellies of jumbo jets might keep fares down):

1. Safety -- There's no question that it's safer to be seated facing backward rather than forward (a choice the military made long ago, according to a reader at Upgrade Travel Better). Think about it: If you were in a plane crash, would you rather have a 2-inch seat belt holding you in place, or the entire seat back? Popular wisdom might tell you that this is a moot point, since people don't survive airline crashes, but as Conde Nast Traveler's aviation correspondent, Barbara S. Peterson, wrote in "The Great Escape," the majority of crashes are indeed survivable.

2. Motion Sickness -- Some people say that they get sick sitting backward in any moving vehicle. However, I can tell you from personal experience that this isn't the case in British Airways' backward-facing Club World seat pods. Inside an airplane cabin, you don't really have any sense of motion (except for on takeoff and landing), so it doesn't much matter which direction your facing.

3. Aisle Access -- Though it might look more cumbersome, getting out of this middle seat won't be any harder than it already is. But what's the proper etiquette for row-exiting? Do you shuffle past while facing your seatmate, or perform a cramped pirouette and face away?

 
The Piazza di Spagna (or, the Spanish Steps) in Rome  
Photo: Index Stock Imagery, Jupiter Images

By Wendy Perrin

Yesterday's post about Delta eliminating business class on its Cincinnati- Rome route led reader JSG to post this:

"I beg to differ that this is bad news for business travelers. It appears that whilst the entire aircraft is being sold as economy class, the front cabin is fitted with domestic-style business-class seats. These seats are available to those with status on Delta (e.g., its business travelers) while on an economy ticket."

Does JSG work for Delta or something?! Joe Brancatelli of JoeSentMe.com
digs up the real story:

"JSG is wrong and makes the kind of sloppy assumption that dooms arrogant travelers all the time....

Nighttime view of Rome from the Hotel Hassler
Photo: Melanie Acevedo, Conde Nast Traveler/The Pleasure Principal

By Wendy Perrin

What's up with everyone going to Rome?  More strangely, what's up with Delta?!

"Did Delta really eliminate business class on its flights from Cincinnati to Rome?" writes reader Marjdavies.  "Delta.com shows only coach seats available for various May/June dates.  A Delta rep confirms the accuracy of the plane configuration shown on the website:  Rows 1-7 are 2-3-1, rest of plane is 2-3-2.  I'm incredulous."

I was stumped, but I knew who would know, so I forwarded this question to God's gift to business travelers, Joe Brancatelli of JoeSentMe.com. The low-down from Joe:

Sitting on this "tush cush" in my cramped coach seat made me feel like I was suspended on a cloud.

By Wendy Perrin

The carry-on item that singlehandedly kept me from the brink of insanity on my cross-country flight from Los Angeles two days ago was the self-inflating seat cushion that I recently ordered from travel-supply store Magellans. My legs and butt weren't cramped or sore the way they normally are after five hours in coach on a 737 . . . .

By Wendy Perrin

In response to yesterday's post about how my friend Karen got the best coach seat on a flight from Newark to Dublin by checking in online the morning of the flight, reader Crashbpm has written in with a similar tale.  You may remember Crashbpm, a savvy traveler who was worried about arriving at LAX with no preassigned seat for a flight on Alaska Airlines to Mexico. Crashbpm reports:

"The morning of my flight to Mexico, I went online to view the seat map and print out our boarding passes. We were able to grab great seats and ride to the airport without the stress and anxiety of having no seat assignments. When we arrived at the nightmare that is the Alaska Airlines check-in counter at LAX, we realized we had made the right call. Alaska Airlines has made every check-in station electronic. Because there is no distinction between electronic check-in and lines for passengers who have problems or need to make changes, every line was an hour long."

Many thanks, Crashbpm, for the great advice. Perhaps we should all add this to our New Year's Resolutions:  Check in online the morning of the flight!

By Wendy Perrin

You may recall that we were recently discussing how to nab the best seats on overnight transatlantic flights. All the tactics we discussed involved widebodies.  But what if your airline is so sadistic that the plane has ONLY ONE AISLE?!

This happened to my friend Karen Fricker, a theater critic who lives in Dublin (and who flies within Europe so frequently that I've shared her advice about European low-fare airlines in my column).  Karen had to fly Continental from Newark to Dublin on Saturday night.  It's a route on which Continental has the gall to scrunch people into that sardine can, with one aisle and 3 seats on each side, otherwise known as a 757. Any flight on which a whopping 1/3 of the seats are middle seats requires a strategy. So . . .

By Wendy Perrin

Hooray!  At a time when cabin comfort on most U.S. airlines has plummeted, the best U.S. airline (according to Conde Nast Traveler's Readers' Choice Awards) is actually improving comfort.  By March 2, all 96 of JetBlue's A320 planes will provide each seat in the front 11 rows with 4 extra inches of legroom! This means that rows 1 through 11 will have 36 inches between seatbacks; rows 12 through 25 will have 34 inches.  Most airlines provide only 31 or 32 inches between seatbacks. Add the extra legroom to the comfy leather seats and the individual seatback video screens with 36 channels of live TV, and JetBlue is getting harder and harder to resist.

By Wendy Perrin

A few days ago I shared my overnight-flight strategy of reserving an aisle seat in a center row toward the rear, since the middle seats there tend to fill up last. I promised I'd let you know how it worked.  Alas, it didn't.  My flight last night from JFK to Nice, France, was surprisingly full for low season.  There was not one empty center row to be had -- which means nobody on the plane got to lie down across 3 seats. 

When I checked in with the gate agent shortly before boarding and learned that the two seats next to the one I'd reserved -- seats that were empty 3 days ago -- were now occupied, I asked her to move me to a seat next to an empty middle seat.  Which she did.  I couldn't lie down in 24E, but at least I got extra elbow room.

I'm now recovering at the comfy Hotel Martinez in Cannes.

By Wendy Perrin

In response to yesterday's Getting A Good Coach Seat, Part 2, reader Crashbpm wrote:

"The links you posted on coach seats were very helpful to me. I have been stressing because my wife and I just booked a last-minute trip to Zihuatanejo on Alaska Airlines direct from L.A. and they can't pre-assign seats.  We have no status on Alaska and I am just imagining a three-and-a-half-hour flight in a middle seat in the last row of coach.  My wife will hate me, but I plan to get to the airport three hours in advance to secure two good seats together."

LOVE this response to my Strategy For Getting A Good Coach Seat post.  Reader Crashbpm, who is clearly a savvy frequent traveler, wrote:

"My first strategy for securing a decent coach seat on an international flight:  Don't fly Delta. Delta is one of my least favorite airlines for coach travel. No seatback video, tight leg room, and no ambience. They treat international routes like an extended domestic flight. Air France used to be the pits, but its new upgraded 777s feature seatback video monitors, footrests (essential for not sliding forward when sleeping), and seats that extend forward when you recline. And AF has decent food. 

I used to book seats with an eye towards having an empty seat next to me...or an entire row. But post-9/11, I have yet to get on an international flight with multiple empty seats. Following the strategy you've outlined, you could luck out with an empty seat next to you. OR you could end up in an aisle seat in the middle row at the back of the plane where people line up next to you all night for the bathrooms! If you have to fly Delta for frequent-flier reasons, I say get on an Air France code-share flight. (I do hope your plan works on your trip. It is off-season, so you may have luck!)"   Crashbpm

Crashbpm, I TOTALLY AGREE with what you say.  As regular readers of this blog know, I hate flying Delta.  Believe me, whenever possible I book Delta flights operated by Air France using AF planes . . .

By Wendy Perrin

I'm off to France on Saturday (be sure to check in with me next week, when I'll be blogging daily from Cannes) and have been so swamped that not until 10 minutes ago did I have a moment to check what seat I'd been assigned by the corporate travel agent who booked my ticket: Seat 22B on a Delta 767.  That's an aisle seat in a 2-seat row on a plane whose seating configuration is 2-3-2.  According to the seat map on Delta's site, the adjacent window seat is occupied.  YUCK.  NOT my idea of a tolerable overnight flight!

My strategy on overnight flights is this:  I book an aisle seat in the center row, as far back on the plane as possible (after checking Seatguru to make sure that the seat has no major flaws). The middle seats in those rear center rows get filled last, so booking a seat back there maximizes the chance that I will have an empty seat or even an empty row next to me and will be able to lie down across 3 seats . . . .

By Wendy Perrin

Scott McCartney's excellent column in today's Wall Street Journal, Recliners vs. Uprights: Tighter Seating Puts Passengers at Odds, asks who has the right of way in coach: the passenger who reclines his seat, or the squished traveler sitting behind him?  In most coach seats these days, it's impossible to use your laptop if the passenger in front of you reclines. But, according to an etiquette expert whom McCartney quotes, recliners have the right of way: Says Peggy Post of the Emily Post Institute, "People are entitled to recline."

By Wendy Perrin

In response to my post about how three airlines have pretty much banned coach fliers from using their laptops inflight, reader joe_kayaker wrote:

"When are the airlines going to realize that a power port is not a luxury, but a business necessity??  Look at any departure lounge and you will see folks huddled on the floor just to be next to a wall outlet. The airline that puts power ports in all the coach seats (and their departure lounges) will have a real advantage.  It can't be that there's not enough power on the plane; there are two 90,000-horsepower generators hanging off the wings.  As a business traveler, I'd be happy to pay $5 or $10 per flight to get my coach seat's power port turned on.  Anyone from United listening?  I need my laptop on the flights, and I hate dragging enough batteries to keep it alive for 6 or more hours."

I'm with you, Joe.  I'm one of those people you see sitting on the floor near the closest electrical outlet, massaging a shoulder cramped from lugging 25 pounds of laptop case from airport to airport and hotel to hotel.  But here's my biggest pet peeve about flying in coach with a laptop:  You know when your laptop is open on the tray table, and then the guy in front of you decides to recline his seat, forcing your screen to tilt forward, and the only way to see what's on the screen is to slide your legs forward and slump down into your seat, forcing your tail bone into contortions?  That's why I try to sit in an emergency-exit row where there's more leg room and the seat in front of me can't recline. I've also asked for one of those laptop tray-table stands for my birthday.

As for lugging extra batteries, have you checked with Seatguru in advance to see if the plane you're flying has any power sources in coach?  Of course, even if you can nab one of those seats, the power port may not be functioning.

By Wendy Perrin

Question from reader Barbara of Crestview, Florida:

"I have the Platinum Delta SkyMiles American Express Card and was not aware that it would help me get better seats until I read your April column. Who do I contact for these perks?"

In my April Perrin Report on the fine art of snagging the best seat in economy class, one of my final tips was this:

If you're still stuck with a bad seat and it's a long-haul flight, join the carrier's lounge club for the day.
This gives you access to the club's powerful ticket agents, who can move mountains when it comes to seat assignments. Some airlines, including American, Continental, and Delta, let you pay to use their lounges on the day you fly (prices typically range from $25 to $50). Of course, if you can afford an annual club membership, that's even better. These typically cost $300 to $400, but lately some affordable options have been floating around. I recently received a promotional offer to upgrade my Delta SkyMiles American Express card to a Platinum Delta AmEx. I succumbed for one reason and one reason only: It gives me free membership in Delta's Crown Room Club, which normally costs $300 but which I got for the $80 fee to upgrade the card. As I figure it, that $80 buys me a year's worth of good seat assignments on Continental, Delta, and Northwest: Because those airlines are alliance partners, club members get access to all three carriers' clubs.

So, to answer your question, Barbara, the card itself doesn't get you better seats.  It's membership in the Crown Room Club that can get you better seats on Delta (and, because it lets you use Continental's and Northwest's clubs, on those airlines too). Unfortunately, not everyone who has a Platinum Delta SkyMiles AmEx Card automatically gets Club membership. You get it--for one year--only if you upgraded your card based on a targeted promotional offer promising it.

By Wendy Perrin

Last week I wrote about the latest carry-on ban: laptop batteries. On Virgin Atlantic, Qantas, and Korean Air, you're not allowed to use your laptop unless the battery is removed and the laptop is plugged into a power source.  Since electrical outlets exist pretty much only in premium-class cabins, this means that if you're flying in coach you can't use your laptop!  Why the battery ban?  Certain batteries (which have been recalled) have been overheating and igniting on planes, including on United last Friday at LAX. I've been reading about the ban for the last week at engadget.com.

Yesterday I finally saw this fiasco covered in print, in The Wall Street Journal.  Its article mentioned that the bans "have received little publicity." Why the press isn't paying more attention to this baffles me. I fly in coach, and my laptop is not only how I remain efficient but also how I block out the rest of the world on these otherwise intolerable flights. The prospect of being forbidden to use it on a long plane ride is enough to make my head explode the way the batteries have been doing.

Flying is already enough of a headache.  If the ban spreads to United or other U.S. airlines, and we're still restricted from bringing water onto planes, I'm buying stock in Tylenol. Just this morning I received an email about Tylenol's new GoTabs -- chewable Extra Strength Tylenol tablets that quickly break down without water and have a "spearmint ice" flavor. Once these GoTabs are in stores--the official launch date is October 1--you can be sure they'll be in my carry-on as well.