The Embarrassing but True Story of My "Lost" iPhone...and How Continental Airlines Came to the Rescue

In my hand is the record of a Continental Airlines captain's efforts to help me find my lost iPhone last week.
The moment I boarded my Continental flight from Newark to Houston on Thursday, panic set in: I couldn't find my iPhone.
I had spent the past hour working on my laptop at the gate--and unpacking, using, and repacking various accessories, cords, battery chargers, and other gadgets--so I assumed the iPhone had somehow slipped out of my bag of gear and been left behind. Immediately after arriving at seat 16D and stowing my wheelie in the overhead bin, I begged the flight attendants to let me off the plane so I could go back to the gate area and search for the phone. They did but, alas, the phone was nowhere to be found.
Seeing the look of dismay on my face when I reboarded, the flight attendants could not have been more sympathetic. One spent about ten minutes suggesting Continental employees I could speak to at the Houston airport who might be able to help. Another suggested I write down my name, contact info, and the details of where I thought I'd left the phone, saying she'd take my note to the captain. Pictured above is the note that the captain sent back to me, showing that he'd made three calls to Newark, asking them to be on the lookout for the lost phone.






















