Service

Our Software Makes it Possible. Our People Make it Personal.

  • Build and manage your event using the proprietary concierge.com platform
  • Procure and integrate 3rd party technology (e.g., RFID, chat bots, AR, and VR)
  • Manage digital communication via SMS, email, and chat
  • Onboard and train each user as necessary

Technology

Our Dynamic Software + 3rd Party Technology, Seamlessly Integrated

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  • Design and build event website, registration/RSVP page, and other branding elements
  • Design digital invites, announcements, and event communication
  • Design mobile wallet passes, event tickets, and VIP credentials
  • Build graphics and branding according to client style guide

Design Services

Brand Forward and Beautifully Designed Digital Assets

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  • Source and manage hotels and venues; negotiate rates and contract terms
  • Source and manage ground transportation companies; negotiate rates and contract terms
  • Source and manage local staffing and brand ambassadors
  • Source and manage local producers to assist with building guest lounge

Destination Management

Anything You Need, In Any City Worldwide

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  • Provide personalized travel booking service for guests and companions
  • Manage toll-free travel hotline and dedicated email inbox to respond to travel needs
  • Coordinate airport transfers and local ground transportation
  • Manage hotel room blocks and meeting spaces

Travel Concierge

On Demand Travel Management + Hospitality Services

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  • Procure and organize all tickets, credentials, and itineraries for guest pick-up
  • Manage on-site check-in and customer service desk
  • Provide on-demand concierge services for guests
  • Assist with arrival and departures at each event

On-Site Staffing

A Seamless Extension of Your Team, At Your Service

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  • Dedicated project management consultation/support
  • Digital legal documents and affidavits (including 1099 forms)
  • Customized reporting & data analysis pre and post event
  • Review and reconcile all final vendor invoices

Administration

Every Detail Handled Efficiently From Start to Finish

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Lucky for You…

We’re a bunch of overachievers and people pleasers. Our event concierge team works hard to exceed the expectations of every guest (aka your consumers, customers, clients, VIPs, partners). We’re nimble, resourceful, and experts at creating efficiency through technology.

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