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Ritz-Carlton, Cancún, Cancún 

36 Retorno del Rey
Blvd. Kukulcán, Km. 13.5
Zona Hotelera
Mexico 77500
Tel: 52 998 881 0808
Tel: 800 241 3333
view web site ›'s insider take:

The Ritz-Carlton has long been one of Cancún's most luxurious hotels, with a prime location on a quiet street near the Zona Hotelera beaches. The property underwent a $15-million renovation in 2006 that refurbished—but didn't alter—the classic Ritz-Carlton decor: Marble floors gleam, chandeliers sparkle, and rooms are still upholstered in plush, soft-colored fabrics. The 365 rooms all look out on the water (to varying degrees) and have plenty of space. Dining experiences include dinner on the sand in private, torchlit cabanas, and cooking classes and elegant tequila tastings at the Culinary Center. Whether or not the formal ambience is your cup of tea, there's no denying the superiority of the service: A beach attendant brings ice for the bottled water you grabbed from the minibar or sets your tote bag on a stool so it doesn't get sandy; a spa attendant adjusts the temperature of your shower before you step in.

From the readers of Condé Nast Traveler:
Tiled roofs, wrought iron handrails, and stained glass windows are hallmarks of this European-style resort. "The view of the ocean is spectacular" from rooms with marble baths and rain showers. Serving international cuisine, Club Grill features a soufflé station and martini bar. Staff deliver "the service you expect at a Ritz-Carlton."

(365 rooms)
—2011 Gold List
Overall Score: 89.4
  • Activities: 86.0
  • Design: 89.7
  • Food: 85.1
  • Location: 91.3
  • Rooms: 90.9
  • Service: 93.1

Also appeared in the Gold List in 2010, 2009, 2008, 2007, 2006, 2005

Amenities: Beach, Pool, Spa, Tennis

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User Reviews

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Luxury at it's best!

This is one hotel in Cancun you must stay in at least for a few nights if you can afford to. It's worth every penny.The service is outstanding. The property is... more