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hotels
Chicago , Illinois
60611
Tel: 800 621 6906 (toll-free)
Tel: 312 266 1000
Fax: 312 266 1194
Concierge.com's insider take:
Set right above Water Tower Place in the heart of the Gold Coast, Chicago's Ritz-Carlton (which is owned and managed by the Four Seasons) has been around since 1977. But after a multimillion-dollar renovation completed in spring 2009, you'd never guess that it's one of the country's oldest Ritz hotels: In guestrooms equipped with Wi-Fi and flat-screen TVs, an updated ensemble of dark wood furniture, white linens, graphic wall coverings, and photos of Chicago architecture has replaced the former chintz-and-brocade look. The 525 rooms, located on floors 15 to 29, are slightly bigger and higher-ceilinged than those at the Four Seasons, and the place has the concept of service down to a science. Phone messages are hand-delivered; kid-friendly items, from toys to PlayStation consoles, are ferried to the rooms of travelers with children. The staff also keeps a stockpile of necessaries on hand for adults, including curling irons and even cummerbunds for forgetful groomsmen. There's a modern in-house spa, but the best pleasures here are still the old-fashioned ones, like taking English afternoon tea in the magnificent greenhouse lobby.
From the readers of Condé Nast Traveler:
(435 rooms)
—2009 Gold List
Overall Score: 93.9
- Rooms: 93.1
- Service: 95.6
- Food: 92.7
- Location: 97.2
- Design: 90.7
View the entire 2009 Gold List of the world's best places to stay ›
Also appeared in the Gold List in 2008, 2007, 2006, 2005
Amenities: Pool, Spa
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