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The Westin Excelsior, Florence 

3 Piazza Ognissanti
Italy 50123
Tel: 39 055 271 51
view web site ›'s insider take:

The Excelsior vies with the Grand Hotel, its neighbor across the square, for the title of Grande Dame of the Florentine accommodation scene. Rivalry has been reduced to a minimum now that both are Starwood properties, but there are still differences in character, and for our money the Excelsior has the edge in terms of old-world charm. Though certain features (such as Heavenly Beds and the Westin Workout gym) are common to the brand, the Excelsior asserts its own sense of style in the opulent antique decor of the public areas and the staff's impeccable green livery. Renovated in 1997, the 171 guest rooms are warmly elegant, and most are pretty spacious by Italian standards. Big spenders can splash out on the presidential suite, with its huge terrace overlooking the Arno. The hotel is a little out of the way (a couple of bridges east of the Ponte Vecchio), but there are plenty of decent places to eat in the vicinity. The hotel's restaurant Orun, with its light Tuscan cuisine, offers a good alternative when you've been tramping around museums all day. Note that breakfast is not generally included in the room rate, and can be pricey.

From the readers of Condé Nast Traveler:
Tapestries, stained glass, terra-cotta, and frescoes in rooms testify to the centuries of history at this hotel in the "perfect location" near the Ponte Vecchio, Uffizi Gallery, and Pitti Palace. The property, on the Arno, is "close to all the best restaurants"—the maitre 'd in the lounge will make reservations—or you can sample the healthy Mediterranean cuisine, such as buckwheat and vegetable ravioli, at Orvm.

(171 rooms)
—2011 Gold List
Overall Score: 91.4
  • Design: 92.5
  • Food: 84.4
  • Location: 93.5
  • Rooms: 94.9
  • Service: 91.6

Also appeared in the Gold List in 2010, 2009, 2008, 2007, 2006, 2005

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User Reviews

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great hotel

We loved our stay here once we were moved to a room facing the Arno. The first night we were placed in a room on the right side of the hotel and were miserable. ... more

Wonderful visit at the Florence Westin Excelsior

My husband and I loved our 5 day stay here in February, 2009. The hotel is beautiful, historic, amazingly clean, and absolutely incredible. We loved its... more


This hotel was so beautiful and elegant. Our room was right on the Arno River with views of the Ponte Vechio Bridge. It was a gorgeous walk on the Arno to the... more