Housekeeping and security the pits at this hotel. Lovely rooms but many electronics don't work. Housekeeping took a smoke break in our room and left cigarette butts and ash on the balcony.
Security allowed patrons to race motorized carts for the elderly through the halls.
Lifeguard in the pool threw another lifeguard (female) over the heads of guests into the hot tub.
Resort manager told us there were no words to express what had happened. Your comped comes to mind.
Not sure I would stay here again for free.