i stayed at the mandarin oriental hotel in munich for two weeks. during that extended period the staff and hotel were certainly tested. at no stage did they ever put a foot wrong. it was a wonderful hotel . they took care of every need and went way beyond the call of duty. all the staff on every level mad sure that our stay was pleasant and comfortable. It was very personalised and i can only highly recommend the hotel to anyone considering staying there. i am so pleased we were advised to stay there.