Concierge.com's insider take:
This Upper West Side hotel has features usually associated with more expensive accommodations: good design, plasma-screen TVs, 24-hour room service, CD players with a selection of complimentary discs, plush sheets and towels. It isn't perfect—housekeeping could be a little more diligent when it comes to cleaning the carpet in the hallways, and the lobby furniture could look fresher. But for the price, the rooms, services, and residential neighborhood (three blocks from Central Park and two from the Museum of Natural History) are very good. Try for the 14th floor and the rooms with terraces, particularly 1405, a corner room with the largest outdoor space.