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Concierge.com's insider take:
Popular with travelers on an expense account, this centrally located hotel—part of the office-heavy Bund Center—is just a short walk from the swish restaurants and nightlife of the Bund. The glitzy atrium lobby features a neon-lit glass staircase and artificial palm trees, while the 570 rooms are kitted out in earth tones, with polished wood paneling and rain forest showerheads in the dark granite bathrooms. A new wing, the Grand Tower, opened in 2007; formerly serviced apartments, rooms here are more spacious, albeit pricier, than in the main building. With so many business travelers passing through the halls, service can feel a bit impersonal and corporate—front desk clerks eagerly push upgrades at check-in. There are three restaurants—we liked the wood-fired pizzas at Prego better than The Stage's buffet—as well as a fitness center, swimming pool, and branch of the Banyan Tree spa.
From the readers of Condé Nast Traveler:
(570 rooms)
—2011 Gold List
Overall Score: 92.7
- Design: 94.0
- Food: 86.9
- Location: 94.0
- Rooms: 96.0
- Service: 92.3
View the entire 2011 Gold List of the world's best places to stay ›
Also appeared in the Gold List in 2010, 2009, 2008, 2007, 2006
Amenities: Pool, Spa
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