Concierge.com's insider take:
This 37-story hotel is the first Four Seasons in mainland China, and is located between two major shopping streets, Nanjing and Huaihai in downtown Shanghai, not far from People's Square so you can punctuate shopping sprees with a bit of culture. Palm fronds and fountains decorate the lobby, the 439 rooms are spacious and airy (even the smaller ones are 420 sq. foot) with splashes of red, green and yellow, and while the indoor pool (open 6 a.m. to 11 p.m.) is on the small side, it's rarely crowded. Families are welcomed with kid-friendly menus in all four of the house restaurants, child-size bathrobes, and babysitting services.