Return on Experience

RETURN ON EXPERIENCE: Why & how you must invest in customer experience management (CXM) why how conclusion about 01why ROE IS THE NEW ROI Our world is becoming more transparent than ever. On the customer service side of business, especially for high profile brands, there’s no sweeping a bad customer experience under the rug. Thanks to the internet and social media,…

Terms & Conditions

Terms & Conditions These Terms of Service were last updated on August 31, 2016. These Terms of Service, as modified from time to time, specify the terms and conditions for access to and use of the Service operated by Concierge.com, LLC, a Delaware corporation, with a principal place of business at 7 West 18th Street, 6th Floor, New York, New York 10011 (“Us”,…